10 Free Solutions from Salesforce Labs That Will Enhance Your Experience Cloud Site
Running a successful business relies on a number of factors, none more important than customer experience. Experience Cloud is the perfect way for you to connect with your customers and build a loyal community. You can create brand advocates, connect employees with partners, and so much more. Whether you’re looking to add some pizazz to chat window or create CMS Content Types without the code, there are SalesforceLabs solutions on AppExchange that can optimize your site free of charge.
Here are 10 Labs solutions you can use to help you build the best Experience site possible.
Chat Lightning Web Component Pack
Equipping your site with chat is one of the best ways to make it stand out from others. Customers can communicate with your agents 1:1 and find the answers they’re looking for. Chat Lightning Web Component Pack takes the chat experience to a whole new level by equipping your chat window with rich content. Implement carousels, google maps, gifs, and more in your chat. Bring the experience to life by allowing customers to interact with your business in a fun new way.
Experience Cloud Cookie Consent
Managing cookies is crucial to an optimal digital experience. With Experience Cloud Cookie consent, you can create custom cookie notifications in your own Experience Cloud site. Visitors can manage their cookies upon entering your site, and ultimately gives them control over their online preferences. Implement your cookies through a modal pop-up, or through your site’s footer with custom colors.
Where are you From?
Connecting with your audience on a global scale is a must, but how do you get past language barriers? Experience Cloud enables organizations to implement translations for their sites, but switching languages is up to the end-user. Where are You From provides visitors an optimal experience by doing the work for them! This new component automatically translates your Experience site into your visitors’ language based on their browser, so you can connect with anyone regardless of their location.
Innovation Hub
How do you foster a collaborative environment with your partners and customers? Innovation Hub provides you with the necessary tools to help you build your own platform for sharing ideas. Allow users to pitch their own ideas, and vote for their favorites while receiving feedback through comments. Nurture innovation inside your organization, and allow your users to drive transformation!
CMS Content Type Manager
The day has come where you can manage your CMS Content Types with clicks, not code. CMS Content Type Manager provides you with a convenient point-and-click way to manage all your content types right in the Lightning Experience. With it, you can quickly clone, edit, and delete your CMS content types without the complicated code. As an extra awesome feature, the solution provides you with instant access to all of Salesforce’s key CMS resources.
Events Calendar for Experience Cloud
What’s a better way to connect with your audience than live events? This component enables Admins to implement a feature-rich calendar in your Experience site. Let your visitors stay in the loop about upcoming events, webinars, and more. The solution comes equipped with various customization capabilities, including color coding, real-time timezone conversions, and filters.
Quick User Provisioning for Experience Cloud
What if I told you you can enable quick Experience Cloud User provisioning from the contacts page? With the Quick User Provisioning for Experience Cloud flow, you can enable end-users to provision contacts without being redirected. Through this simple flow screen, you can add contacts to your community right from the contact screen.
Salesforce CMS Component Starter Pack
Now’s your chance to get started fast with custom CMS components in your Experience Cloud site! With the Salesforce CMS Component Starter Pack, you can dynamically display web content managed in Salesforce CMS within Experience Cloud. These prepackaged components complement the standard CMS components to display collections of articles on your topic and record pages.
Featured Content
Experience Cloud sites are the best way to showcase your brand to both visitors and potential customers. With the Featured Content Component, you can upload an entire gallery featuring your most accessed files. Add images, videos, and even documents to your site, and allow visitors to explore your best content in an easily accessible way.
Consumption Reports for Experience Cloud
When you need insights into your site’s logins and unique page views, Consumption Reports for Experience Cloud can help. With these prepackaged reports, you can obtain insights into your sites’ monthly logins, page views, and consumption by site. Get detailed reporting on the unique visitors that are driving traffic to your page, and determine which visitors should be on a Member License.
Connect with Us!
Salesforce Labs brings free, employee-built solutions to AppExchange. We’re always bringing new apps to the marketplace, so be sure to follow us on Twitter to stay updated on new releases. You can also browse through all Labs apps here on our official AppExchange landing page, and find customer recommended solutions in our digital app guide.
Want to catch some more content from the team? Check us out on Youtube to see some Labs in quick action, as well as some stellar sessions from Salesforce Labs Day.
